Search found 8 matches
- Tue Jan 21, 2025 10:32 pm
- Forum: Support
- Topic: Database error
- Replies: 14
- Views: 422
Re: Database error
Oh perfect, thanks, this is helpful and I will definitely follow up and make sure there is only one folder. I was not prepared to turn into the family IT support, but here I am, haha!!
- Tue Jan 21, 2025 9:35 pm
- Forum: Support
- Topic: Database error
- Replies: 14
- Views: 422
Re: Database error
PS: Make sure there is only one DVDpedia in the Applications folder, that being the latest version from the Pedia's Beta download pages. This is something I'm not sure about. So he has 2 folders in Library/Application Support and one is called DVDpedia and one is called DVDpedia Secondary. I'm hone...
- Tue Jan 21, 2025 9:18 pm
- Forum: Support
- Topic: Database error
- Replies: 14
- Views: 422
Re: Database error
I think the big question is how did he manage to get so many Databases ❓ Ah, if only you had seen the many stacks of papers that were printed out with handwritten notes and stickies with various instructions and information he has gathered over the past months trying to sort this out!! I think in h...
- Tue Jan 21, 2025 5:44 pm
- Forum: Support
- Topic: Database error
- Replies: 14
- Views: 422
Re: Database error
I'm reporting back after spending the afternoon at my parents' house. Phew! The short version is that I got it to work. The long version is that I used the App Cleaner app to delete all the files except the database files in the application support library. However, my father had about 5 different D...
- Mon Jan 20, 2025 10:55 pm
- Forum: Support
- Topic: Database error
- Replies: 14
- Views: 422
Re: Database error
Haha, no worries, I can follow this!!! The main thing I want to make sure of is that my father's database remains so that he doesn't have to start all over again, so that's why I'm a little paranoid, but this is extremely helpful!!!! I will try this this week and report back as soon as I can get it ...
- Mon Jan 20, 2025 8:51 pm
- Forum: Support
- Topic: Database error
- Replies: 14
- Views: 422
Re: Database error
Perfect, thank you SO much! Just one follow up question, if I'm deleting all those files, how do I copy over the backup file? Or will redownloading the program create a new backup file that I will copy over to the library folder? Thanks again!
- Mon Jan 20, 2025 6:55 pm
- Forum: Support
- Topic: Database error
- Replies: 14
- Views: 422
Re: Database error
Thank you for the reply!!! I'm assuming that the database file is where all his DVD lists reside, so in keeping that he will not lose all his previous work?
- Mon Jan 20, 2025 4:11 pm
- Forum: Support
- Topic: Database error
- Replies: 14
- Views: 422
Database error
I sent an email to support@bruji.com in December but I'm not sure how much that gets looked at so I thought I would try here. I'm trying to help my 83 year old father, who suddenly developed issues with his software months ago and hasn't been able to figure out how to fix it. I'm not familiar with t...