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Manual entry bug

Posted: Thu Feb 24, 2011 11:43 am
by wluytjes
Hi Bruji people, I have a problem with manual entry that persists over the last 2-3 updates of all three pedia's I own: when I try to manually enter an item and select the wheel- like icon at the bottom of the entry screen, which would normally give me a list of sites to search, no menu opens, the pedias hang and I get an endlessly spinning beachball. This can only be stopped by force quitting. It happens in all three pedias as said, all up to date. Longest I have waited before force quitting is 40 minutes. Any suggestions?
Thx
Willem

Re: Manual entry bug

Posted: Thu Feb 24, 2011 2:28 pm
by Nora
Hi Willem, since you can repeat this problem, when the program hangs the next time like that, could you send us a sample from Activity Monitor? After you try using the little gear button and Bookpedia (or any of the other programs) is stuck and unresponsive, run "Activity Monitor" from your Applications/Utilities, select Bookpedia from the process list and under the view menu use "Sample Process" (command-option-s). You'll see a button to save the sample file in order to attach it to an email. Thanks!