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Pocketpedia crashes on start up

Posted: Mon Feb 11, 2013 5:38 am
by yore
Hi,
my Pocketpedia won't start up at all- I synced my DVDPedia and CDPedias and when I changed to check the DVDCollection, my Pocketpedia crashed and now it won't start anymore. The program tries to start but crashes instantly.
What should I do ? my iOS is 6.1.

Thanks

Re: Pocketpedia crashes on start up

Posted: Mon Feb 11, 2013 7:20 am
by Nora
You're running Pocketpedia 3, correct? Could you send us your iPhone console log please? Hopefully that'll have more information about why the crash happens. You can extract it with an application called iPhone Configuration Utility
(http://www.apple.com/support/downloads/ ... acosx.html). After you install it, run it and in Applications/Utilities you'll
see an option to select your USB connected iPhone. If there is any information about Pocketpedia in that console log, please send it to us so we can take a look at it and if need be, send it on to Apple.

Re: Pocketpedia crashes on start up

Posted: Mon Feb 11, 2013 9:38 am
by yore
Running it on iPad (4th gen). The link got me an 404 error but I found the program on Apple's site. Does it work on iPad too ?

Thanks

Re: Pocketpedia crashes on start up

Posted: Mon Feb 11, 2013 9:51 am
by yore
OK, I've sent it to your support. It seems that the database is corrupted.

Cheers